H M Mustafa

and 3 more

Human operators in industrial cyber-physical systems (ICPS) (e.g. electric power system) are responsible for critical, real-time decision-making in control centers. They often relying on decision support tools (DSTs) to assist with dynamic decision-making. However, DSTs using multi-modal feedback can sometimes lead to cognitive and information overload, potentially impairing operators' performance, specially during extreme events. This work focuses on human-machine cooperation assisted through advanced tools. The Cyber-Physical Transmission Resiliency Assessment Metric (CP-TRAM) is used as a DST to aid operators by integrating both physical and cyber alerts/alarms, for collaborative decision-making. We developed a laboratory setup for experimental human-in-the-loop validation by replicating a power grid control center environment. Developed CP-TRAM tool with an operator training simulator, displays alarms through the Cyber-Power Alarm Tool. To assess CP-TRAM's impact on cooperative decision-making, we simulate a cyberinduced physical event based on an MITRE ATT&CK Industrial Control System (ICS) framework and evaluate operator responses with and without access to CP-TRAM and the Cyber-Power Alarm Tool. Our study includes 36 participants-18 professional operators and 18 students operator. Results demonstrates improvement in decision making with enhanced speed and accuracy of cyber event detection and response with these tools. Additionally, we incorporate human factors data to further validate CP-TRAM's effectiveness in augmenting operator decision-making.