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Safaa Salam Hatem
Safaa Salam Hatem
iraq

Public Documents 1
Enhancing User Experience through Voice Assistant Integration with Content Management...
Safaa Salam Hatem
Fahad Naim Nife

Safaa Salam Hatem

and 2 more

November 23, 2024
Integrating voice assistants into content management systems is a new dimension that has opened the possibility of a voice-activated CMS designed for visually impaired users, further enhancing efficiency in digital content management. In the context of this research, the potential benefits and issues of the integration of voice assistants using Google Voice Assistant, one of the most widely used voice assistants, into the platform WordPress were tested. Using NLP, voice assistants improve their interaction with CMS platforms through intuitive voice commands to extend user experiences and user interactions for content creation, editing, and management. This, in turn, improved task efficiency by 30%, while user satisfaction went up by 25%. Users with disabilities were particularly pleased with the enhanced accessibility features. The following research paper describes, in sequence, how Google’s Voice Assistant can be integrated with WordPress using DialogFlow and the WordPress REST API to extend the functionality of voice-controlled creation and management of content. This practical implementation demonstrates a voice-controlled CMS’s feasibility and numerous advantages, laying the groundwork for future enhancements.

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