The study adopted qualitative approach to explore the strategies used by universities based on experience of the key informants when adopting eLearning as a disruptive technology during the COVID-19 pandemic. The sample size was 10 interviewees, five (three faculty and two ICT personnel) from each of the two universities. Analysis of their demographic profile indicates a diverse age group ranging between 30 years and 50 years. It was required that these participants must have unique experiences, perceptions, attitudes and characteristics concerning the eLearning adoption strategies in universities.