backend=biber, style=alphabetic, sorting=ynt ]biblatex In software-based small and medium-sized enterprises (SMEs), employees’ performance (IP) is always of concern. Organizations are always competitive and keen to improve their workers’ productivity by adopting advanced techniques. Emotional intelligence (EI) plays a vital role, as it helps them perceive, understand, manage, and utilize emotions. Trait EI encompasses essential personality traits like motivation, stress management, tolerance, and optimism. Numerous factors impact the IP of the employees that add further to the organization’s overall growth. Moreover, trait EI is one of their key factors. In contemporary times, we can’t ignore the importance of digital competency (DC) in technological landscapes. Due to the rapid progress in digital technology, practical digital skills (DS) have become essential across various sectors. Individuals with rich digital competencies are more skillful at navigating advanced technological systems and innovating within their respective roles. Positive Social Support (SS) plays a pivotal role in the better performance of the employees. If an employee gets support from his boss, colleagues, and other team members, there are more chances to improve his performance. SS by the company makes the employees feel valued and respected. This will bring joy and create good connections between the individuals, contributing to the firm’s growth. Reviewing the literature, it is observed that the current state of the art lacks a counter over individual performance in SMEs. In this study, we will empirically find the impact of Trait EI on the individual performance of a software engineer in an organization by taking SS and DC as mediating factors. The proposed conceptual framework will be helpful and practical for the productivity of ‘software engineers in SMEs.
