Abstract
cyber resilience is an interdisciplinary topic of study that aims
to maintain security and stability in digital environments. This paper
examines the increasing complexity and vulnerability of socio-technical
systems to assaults, underscoring the necessity for robust cyber
resilience strategies. The study highlights the need of cybersecurity
for business resilience due to the increasing security risks posed by
digital transformation and emerging technologies like big data, block
chain, and artificial intelligence. It explores the fundamental concepts
of operational and organizational resilience in addition to the stages
of the cyber resilience cycle. The paper also delves into data
resiliency and data recovery, emphasizing their importance in mitigating
the impact of data breaches, natural disasters, and human errors. Key
strategies for resilient data recovery are outlined, including automated
backups, encryption, continuous data protection, and the integration of
Disaster Recovery as a Service (DRaaS). A disaster recovery model for
CRM using cloud computing and SaaS is proposed, addressing latency and
data loss issues while ensuring continuous service availability. The
study underscores the significance of proactive data security measures
and collaboration between IT teams and executives to safeguard
organizational data and maintain business continuity.