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Critical Impeding Factors in Software Outsourcing Projects and Their Analysis Using Different Parameters: A Systematic Literature Review
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  • Muhammad Saqib,
  • Ibrar Ali Shah,
  • Faisal Nadeem,
  • Sadaqat Jan
Muhammad Saqib
University of Engineering & Technology Mardan
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Ibrar Ali Shah
University of Engineering & Technology Mardan

Corresponding Author:ibrar@uetmardan.edu.pk

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Faisal Nadeem
Informatics Complex Islamabad
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Sadaqat Jan
University of Engineering & Technology Mardan
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Abstract

During the past decade, most global firms have adopted the global software engineering approach for outsourcing their software development projects to reduce their cost and time-to-market, enhance their access to the competitive market, and advance their technical skills and resources. This paradigm shift from conventional geographically-bound development to a globalized software industry has happened due to an abrupt improvement in information and communication technologies. One of the successful paradigms of global software engineering is offshore software development, which has turned into an extremely beneficial industry for many of its stakeholders. However, this industry is posed with many impeding factors that impede the successful completion of numerous outsourcing projects. In this study, we have detected several significant impeding factors faced by the outsourcing industry. We employed a Systematic Literature Review (SLR) methodology and utilized constructed search criteria originated from our anticipated research questions, followed by choosing the particular research articles, inclusion and exclusion criteria, data extraction, and data synthesis, which resulted in 16 impeding factors from 118 final selected papers that were published between 2010 and 2024. Among these, eight impeding factors were identified as Critical Impeding Factors (CIFs). Furthermore, the investigated impeding factors have been analyzed by considering different scenarios, such as region-wise, research strategy based, and organization size. Our results can play a vital role for the outsourcing industry in improving its procedures to enhance their communication strategies, contract negotiation and management processes, cultural and language issues, and project monitoring.
Submitted to Journal of Software: Evolution and Process
Submission Checks Completed
Assigned to Editor
Reviewer(s) Assigned
29 Jul 2024Reviewer(s) Assigned