Healthcare Utilization
A retrospective chart review (Table III) was conducted to examine the frequency of ER visits and hospitalizations for each patient over the past year. Only a small number of patients frequented the ER (7%) and were hospitalized (5%) ≥4 times over the past year, which is above the average number of visits per year for this patient population (Center for Disease Control and Prevention [CDC], 2020) and has been the cutoff to distinguish between low and high healthcare utilizers in prior research (Paulukonis et al., 2017).