“I have only ever had the flu twice in my life, with the last bout in January 2018 resulting in the complete loss of my sense of taste and smell. I still remember the point at which the loss occurred. It was a serious flu, around the time the Ozzy Flu epidemic was rife in the area I live. The virus left me bed ridden for a few days and it was around the 4/5 day where the virus was at its worst that I remember a complete blockage occurring where I struggled for breath, and after this point I have been unable to taste or smell anything.”