Dominant Themes Practice Facilitator notes
On-going need for assistance
Their IT department will be able to provide a good portion of the resources they want, but there will be some issues with more complex requests…it has been traditionally difficult to get support from [vendor] for these changes. – Practice #21203 They are hosted by [vendor], so don’t have free reign on their reports, but have to request from [vendor], so what is available ad hoc is limited. – Practice #32288
Focus on data accuracy
It was great to see the team so interested in getting to the root of a measure. – Practice #21223 They seem to be getting held up with thinking their data must be perfect to move forward. – Practice #21132 They run their reports at the provider level and add up the patients reported in the denominator and numerator in order sum up at the practice level aggregate. But they were uncertain how the EHR defined their patient population either by visit or by the assigned primary care provider. - Practice #21203
Engagement with QI
The doctor requested more information, he felt there was a black box around the measure and would like to know more on what the measure is generated from. – Practice #21223
Focused improvement efforts led to positive data changes. – Practice #21004