Experience of care and health perception among youth who received
services within Aire ouverte, a new Integrated Youth Services Network: a
Photovoice approach.
Abstract
Aim: Aire ouverte, an integrated services initiative for youth aged
12–25, is under development in the province of Quebec, Canada. This
study’s aim is to explore youth’s perspective regarding their experience
within an Aire ouverte located in a remote and rural region of the
province, their understanding of health, and how they engaged in a
Photovoice process. Methods: We conducted interviews combined with a
Photovoice approach. Participants (n=6) were instructed to document
their experience within the Aire ouverte services, their understanding
of health and how they engaged in a Photovoice process by taking
pictures over a 2-month period and selecting a maximum of five for a
final individual interview. Transcripts were analyzed to identify
recurring themes using an inductive approach. Results: Youth considered
Aire ouverte as an effective means to rapidly access healthcare. They
highlighted the welcoming facilities and staff attitudes as a key
component of their experience. Youth were satisfied with their
experience. For them, health requires maintaining a balance, as it is
fragile, requires maintaining balance within psychological, physical,
social and environmental aspects of their lives. Finally, youth
described the Photovoice process as a fun and creative way to express
themselves and share their story. Participants also noted the empowering
nature of the Photovoice process and experienced positive emotions.
Conclusions: This study highlights that the services provided at Aire
ouverte are consistent with the principles of youth-friendliness within
integrated care. Further studies should be able to capture holistic
views of health and youth’s experience.