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Scaling Knowledge Innovation to Smaller Water Providers: A Focus on Communities of Practice
  • Lisa Dilling,
  • Rebecca Page,
  • Ursula Rick
Lisa Dilling
University of Colorado Boulder

Corresponding Author:ldilling@colorado.edu

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Rebecca Page
University of Colorado Boulder
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Ursula Rick
University of Colorado Boulder
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Abstract

The past 2 decades of research has demonstrated the value of co-production as a process that creates information that is usable to decision makers. However, research has also shown that those organizations that are already larger, more technically-capable, and located closer to the sources of new information are more likely to engage in co-production with boundary organizations. The question then arises of how smaller entities, who may actually have greater need for capacity, can benefit from investments in new science aimed at improving decision making for water management. In this project we conducted 5 case studies of the information use preferences and practices among small-scale water systems (small municipalities and Water Conservancy Districts) in the Upper Colorado River Basin to understand the opportunities and constraints for the uptake of new sources of information. Like previous work, results indicated that scale, skill, understandability, and lack of capacity limited the use of available information. Furthermore, entities did not engage in co-production with knowledge-related boundary organizations to any extent. However, small water providers did consistently mention the value of contact with other water systems in the area, and the value of being able to reach out to certain key individuals who were looked to as trusted sources of opinion on current information products and trends. Managers emphasized the importance of experience in operating a water system and involvement in operations as critical factors that engendered trust in these key individuals. Finally, certain water systems were seen as leaders in the local area, and constantly mentioned as sources of information and innovative ideas. These findings suggest the importance of both key individual practitioners in pioneering and disseminating new information, as well as more broadly the role of a community of practice in reaching small water providers. Implications for boundary organizations and emerging networks are discussed.